[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.bambibod.cz\/jak-postupovat-pri-reklamaci-zbozi\/#Article","mainEntityOfPage":"https:\/\/www.bambibod.cz\/jak-postupovat-pri-reklamaci-zbozi\/","headline":"Jak postupovat p\u0159i reklamaci zbo\u017e\u00ed","name":"Jak postupovat p\u0159i reklamaci zbo\u017e\u00ed","description":"A\u0165 u\u017e jste se s&nbsp;t\u00edmto nep\u0159\u00edjemn\u00fdm sv\u00edzelem pot\u00fdkali, nebo pat\u0159\u00edte mezi ty \u0161\u0165astlivce, co zat\u00edm nemuseli \u0159e\u0161it p\u0159\u00edpadnou reklamaci zbo\u017e\u00ed, zajist\u00e9 v\u0161ak p\u0159ijde vhod v\u011bd\u011bt, jak\u00e1 pr\u00e1va m\u00e1te a jak jednat p\u0159i reklamaci. &nbsp; Av\u0161ak pozor! Aby se p\u0159ede\u0161lo nemil\u00e9mu faux pas a zbyte\u010dn\u00e9mu potenci\u00e1ln\u00edmu konfliktu, je t\u0159eba v\u011bd\u011bt, kdy nelze uplatnit reklamaci zbo\u017e\u00ed. Nikdy [&hellip;]","datePublished":"2016-10-07","dateModified":"2023-05-05","author":{"@type":"Person","@id":"https:\/\/www.bambibod.cz\/author\/#Person","name":"bambibod.cz\n","url":"https:\/\/www.bambibod.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/da76ffe9456a057fb26f92cd8eb3d2effca853864e9ae2a35290bd1e10b1f7d4?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/da76ffe9456a057fb26f92cd8eb3d2effca853864e9ae2a35290bd1e10b1f7d4?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"bambibod.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/bambibod.cz\/wp-content\/uploads\/img_a296264_w2292_t1507403080.jpg","url":"https:\/\/bambibod.cz\/wp-content\/uploads\/img_a296264_w2292_t1507403080.jpg","height":"","width":""},"url":"https:\/\/www.bambibod.cz\/jak-postupovat-pri-reklamaci-zbozi\/","about":["Neza\u0159azen\u00e9"],"wordCount":535,"articleBody":"A\u0165 u\u017e jste se s&nbsp;t\u00edmto nep\u0159\u00edjemn\u00fdm sv\u00edzelem pot\u00fdkali, nebo pat\u0159\u00edte mezi ty \u0161\u0165astlivce, co zat\u00edm nemuseli \u0159e\u0161it p\u0159\u00edpadnou reklamaci zbo\u017e\u00ed, zajist\u00e9 v\u0161ak p\u0159ijde vhod v\u011bd\u011bt, jak\u00e1 pr\u00e1va m\u00e1te a jak jednat p\u0159i reklamaci.&nbsp;Av\u0161ak pozor! Aby se p\u0159ede\u0161lo nemil\u00e9mu faux pas a zbyte\u010dn\u00e9mu potenci\u00e1ln\u00edmu konfliktu, je t\u0159eba v\u011bd\u011bt, kdy nelze uplatnit reklamaci zbo\u017e\u00ed. Nikdy nelze reklamovat zbo\u017e\u00ed, kter\u00e9 jste zakoupili s&nbsp;jist\u00fdm po\u0161kozen\u00edm \u010di vadou, o kter\u00e9 jste nejen v\u011bd\u011bli, ale byli jste o t\u00e9to z\u00e1le\u017eitosti informov\u00e1ni.&nbsp;Kdy a kde reklamovat zbo\u017e\u00ed&nbsp;Samoz\u0159ejmost\u00ed by m\u011blo b\u00fdt, \u017ee p\u0159ed po\u0159\u00edzen\u00edm dan\u00e9ho zbo\u017e\u00ed si prostudujete reklama\u010dn\u00ed \u0159\u00e1d. T\u00fdk\u00e1 se zejm\u00e9na zbo\u017e\u00ed zakoupen\u00e9ho v&nbsp;e-shopu. P\u0159i osobn\u00edm n\u00e1kupu zbo\u017e\u00ed je podstatn\u00e9 se informovat na reklama\u010dn\u00ed lh\u016ftu a podm\u00ednky. Nicm\u00e9n\u011b plat\u00ed, \u017ee na spot\u0159ebn\u00ed zbo\u017e\u00ed se vztahuje dvoulet\u00e1 z\u00e1ru\u010dn\u00ed lh\u016fta. N\u011bkte\u0159\u00ed prodejci mohou poskytnout u konkr\u00e9tn\u00edho zbo\u017e\u00ed i del\u0161\u00ed lh\u016ftu. M\u016f\u017ee se st\u00e1t, \u017ee na obalu zbo\u017e\u00ed bude li\u0161\u00edc\u00ed se lh\u016fta od t\u00e9 uveden\u00e9 ve smlouv\u011b. M\u011bjte na pam\u011bti, \u017ee v&nbsp;tomto p\u0159\u00edpad\u011b z\u00e1sadn\u011b plat\u00ed, \u017ee to co je uvedeno ve smlouv\u011b, je nem\u011bnn\u00fdm faktem!&nbsp;Dnes, co se t\u00fd\u010de m\u00edsta, je vy\u0159\u00edzen\u00ed reklamace zbo\u017e\u00ed ji\u017e snadn\u011bj\u0161\u00ed z\u00e1le\u017eitost\u00ed. Jednak v\u011bt\u0161ina prodejc\u016f umo\u017e\u0148uje reklamovat zbo\u017e\u00ed v&nbsp;jak\u00e9koli prodejn\u011b dan\u00e9 firmy \u010di spole\u010dnosti. Mnohdy je rovn\u011b\u017e mo\u017eno zbo\u017e\u00ed koupen\u00e9 p\u0159es internet reklamovat osobn\u011b v&nbsp;prodejn\u011b, jako nap\u0159\u00edklad lze uv\u00e9st spole\u010dnost Ba\u0165a. Je akceptovateln\u00e9 t\u00e9\u017e reklamaci uplatnit v&nbsp;s\u00eddle spole\u010dnosti, kter\u00e1 je uvedena v&nbsp;dokladu (z\u00e1ru\u010dn\u00ed list). Ze z\u00e1kona v\u00e1m mus\u00ed b\u00fdt vy\u0159\u00edzena reklamace i bez dokladu, tj. \u00fa\u010dtenky i origin\u00e1ln\u00edho obalu zbo\u017e\u00ed.&nbsp;Lh\u016fta a zp\u016fsob vy\u0159\u00edzen\u00ed reklamace zbo\u017e\u00ed&nbsp;Ze z\u00e1kona je stanovena 30-denn\u00ed lh\u016fta. V&nbsp;r\u00e1mci reklamace je pak \u0159e\u0161eno po\u0161kozen\u00ed (vada) na z\u00e1klad\u011b z\u00e1va\u017enosti. Z\u00e1konn\u00e1 reklamace disponuje n\u011bkolika mo\u017enostmi &ndash; opravu vadn\u00e9ho zbo\u017e\u00ed, vr\u00e1cen\u00ed pen\u011bz \u010di v\u00fdm\u011bnu zbo\u017e\u00ed za nov\u00e9. Jestli\u017ee v\u00e1m bude zbo\u017e\u00ed vym\u011bn\u011bno za nov\u00e9, jen m\u011bjte na pam\u011bti, \u017ee pokra\u010duje p\u016fvodn\u00ed z\u00e1ru\u010dn\u00ed lh\u016fta. Jestli\u017ee dojde ji\u017e ke t\u0159et\u00ed reklamaci dan\u00e9ho zbo\u017e\u00ed a jedn\u00e1 se o st\u00e1le stejnou z\u00e1vadu, zde je va\u0161e pr\u00e1vo na vr\u00e1cen\u00ed pen\u011bz a odstoupen\u00ed od sjednan\u00e9 smlouvy.&nbsp;Z\u00e1v\u011brem&nbsp;V&nbsp;p\u0159\u00edpad\u011b, \u017ee v\u00e1m nebude akceptov\u00e1na reklamace zbo\u017e\u00ed, nebo prodejce nebude dle v\u00e1s postupovat a jednat tak, jak by m\u011bl, oznamte tuto skute\u010dnost na \u010cOI (\u010cesk\u00e1 obchodn\u00ed inspekce), kde se ji\u017e kompetentn\u00ed osoba bude zab\u00fdvat touto z\u00e1le\u017eitost\u00ed.                                                                                                                                                                                                                                                                                                                                                                                        4\/5 - (5 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Jak postupovat p\u0159i reklamaci zbo\u017e\u00ed","item":"https:\/\/www.bambibod.cz\/jak-postupovat-pri-reklamaci-zbozi\/#breadcrumbitem"}]}]